Privacy Policy

1. Information We Collect

• Contact details, such as name, email address, and company information.
• Inquiry and service request details submitted through our forms.
• Communication records when you contact us by email or forms.
• Technical data such as logs, IP address, device type, and browser information.

2. How We Use Information

• To respond to inquiries and provide requested services.
• To operate, maintain, and improve our website and service workflows.
• To detect abuse, fraud, security incidents, and unauthorized activity.
• To comply with legal obligations and enforce our legal rights.

3. Legal Basis and Consent

We process personal information based on legitimate business interests, contractual necessity, legal obligations, and consent where required by law. By submitting forms, you consent to processing required for handling your request.

4. Data Sharing

We do not sell personal data. We may share information with trusted processors and service providers strictly for operational purposes, and with authorities if required by law or to protect legal rights and security.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, legal compliance, dispute resolution, and security audit needs.

6. Security Measures

We use reasonable technical and organizational safeguards to protect data. No internet-based system is fully risk-free, but we continuously improve controls to reduce unauthorized access, disclosure, and misuse.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal information, and may object to certain processing. To exercise rights, contact us at sales@sentrahexct.in.

8. Cookies and Analytics

We may use cookies and similar technologies for security, functionality, analytics, and performance. You can manage cookie preferences in your browser.

9. Children\'s Privacy

Our services are not directed to children under 18. We do not knowingly collect data from children. If such data is identified, we will take steps to delete it.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes become effective when posted on this page with an updated effective date.

11. Contact

For privacy-related questions, contact us at sales@sentrahexct.in.